AI employee AI
Customer Service Agent
Answers on WhatsApp in your customers' language, all day
Answers customer questions on WhatsApp and inside Compy, follows up on orders and complaints, and hands over to the right person on your team when needed.
What it does
- Answers common questions using only your company's information
- Adds new customers to your customer list (CRM) automatically
- Opens a task when a request needs follow-up
- Hands the conversation to someone on your team if the customer is upset or the question is outside what it knows
Waits for approval before
- Any promise about a price or discount
- Refunds and compensation
And any conversation can be handed to someone on your team at any moment.
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